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Frequently asked questions
Entering inventory opening balances in AccountRight v19 and AccountEdge
As part of the initial setup of your company file, you need to enter opening balances for any stock that you inventory. This involves entering the value and quantity of items that you have on hand...
Date Updated: 08/07/2015
Payroll 2015 - new compliance changes from 1 April 2015
Payroll 2015 is here! And one of the great benefits of subscribing to businesSUPPORT is being entitled to automatic software updates - including the new Payroll version. MYOB Payroll...
Date Updated: 09/04/2015
Fixing email issues in AccountRight v19 or AccountEdge
If you're having trouble emailing from AccountRight or AccountEdge, let's narrow down your issue: Check the known issues to see if yours is covered. If you're getting an...
Date Updated: 18/11/2015
Setting your default email program or email address
To email from AccountRight v19.6 and later , you need to have Microsoft Outlook 2007 - 2013 (32-bit) installed. For older AccountRight versions, you'll need Microsoft Outlook 2000-2007. To email from...
Date Updated: 29/10/2015
Recording bank interest and charges
Some bank transactions are not usually known until you receive your bank statement. This support note explains how to record bank interest and charges using ther Bank Entry feature of your...
Date Updated: 04/08/2015
Errors in your company file (AccountRight v19 and earlier)
This support note describes the most common company file errors in AccountRight v19 (an earlier). Options for fixing company file errors: Optimise and verify your company file. These two processes...
Date Updated: 17/09/2015
Downloading updates from my.MYOB
my.MYOB is a secure website that you can log into to download your MYOB software and all available updates.
Date Updated: 29/06/2015
Moving MYOB software to a new computer
This step-by-step guide helps you move your MYOB software to a new computer, along with your customised forms and other templates. If you're Moving from PC to Mac (or vice-versa) , see our...
Date Updated: 25/09/2015
OfficeLink connection alerts - AccountRight v19 and earlier
This support note outlines some of the OfficeLink alert messages which can occur and how to overcome them. What is OfficeLink? OfficeLink is a feature that allows you to send information from...
Date Updated: 27/10/2015
Customising forms in AccountRight v19 and earlier
This support note described how to customise your software's "forms" - the templates used when printing or emailing documents such as invoices and bills. These forms can...
Date Updated: 10/09/2015