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Frequently asked questions
Installation troubleshooting - AccountRight 2011 and later
This content has moved to the AccountRight help centre... Go to Install AccountRight
Date Updated: 04/06/2015
Resources for installing and upgrading to the new AccountRight
This content has moved to the AccountRight help centre... Go to AccountRight help centre
Date Updated: 13/05/2015
Entering inventory opening balances in AccountRight v19 and AccountEdge
As part of the initial setup of your company file, you need to enter opening balances for any stock that you inventory. This involves entering the value and quantity of items that you have on hand...
Date Updated: 08/07/2015
Payroll 2015 - new compliance changes from 1 April 2015
Payroll 2015 is here! And one of the great benefits of subscribing to businesSUPPORT is being entitled to automatic software updates - including the new Payroll version. MYOB Payroll...
Date Updated: 09/04/2015
Fixing email issues in AccountRight v19 or AccountEdge
Here are the main things which can cause email issues: Email program compatibility Using more than one email program or email address Email errors Other email issues Email...
Date Updated: 25/06/2015
Errors in your company file (AccountRight v19 and earlier)
This support note describes the most common company file errors in AccountRight v19 (an earlier). If you're using the new AccountRight (v2011 or later), see our support note AccountRight 2011-2014...
Date Updated: 27/02/2015
Moving older company files between Windows and Mac
Older company files created on a Windows computer can be accessed on older Mac softweare versions, and vice versa. This support note explains the process and lists the compatible...
Date Updated: 11/03/2015
Moving MYOB software to a new computer
This step-by-step guide helps you move your MYOB software to a new computer, along with your customised forms and other templates. Just want to install AccountRight? If you just want to...
Date Updated: 09/07/2015
Out of balance bank reconciliations
If you have an out of balance when Reconciling a bank account , here's how to fix it: Check if the out of balance is with the current reconciliation Check if the account...
Date Updated: 16/07/2015
Setting your default email program or email address
AccountRight and AccountEdge send emails via the default email program and email address set up on your computer. Having trouble emailing from your software? See Fixing email issues in AccountRight...
Date Updated: 15/06/2015