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Frequently asked questions
Installation troubleshooting - AccountRight 2011 and later
This content has moved to the AccountRight help centre... Go to Install AccountRight
Date Updated: 04/06/2015
Resources for installing and upgrading to the new AccountRight
This content has moved to the AccountRight help centre... Go to AccountRight help centre
Date Updated: 13/05/2015
Inventory Opening Balances
As part of the initial setup of your company file, you need to enter opening balances for any stock that you inventory. This involves entering the value and quantity of items that you have on hand...
Date Updated: 05/01/2015
Payroll 2015 - new compliance changes from 1 April 2015
Payroll 2015 is here! And one of the great benefits of subscribing to businesSUPPORT is being entitled to automatic software updates - including the new Payroll version. MYOB Payroll...
Date Updated: 09/04/2015
Downloading updates from my.MYOB
my.MYOB is a secure website that you can log into to download your MYOB software and all available updates.
Date Updated: 29/06/2015
Moving older company files between Windows and Mac
Older company files created on a Windows computer can be accessed on older Mac softweare versions, and vice versa. This support note explains the process and lists the compatible...
Date Updated: 11/03/2015
Importing and exporting - troubleshooting
Having trouble importing or exporting in AccountRight or AccountEdge? This guide will help you find a solution. Note that MYOB Payroll and Cashbook are not currently covered by this support note. For...
Date Updated: 10/03/2015
Installing and registering the “msflxgrd.ocx” file in MYOB BusinessBasics
This file may need to be installed and registered after receiving the following error while using the BusinessBasics GST Transitional Assistant: To resolve this issue, you need to manually install...
Date Updated: 15/10/2014
Recording unrealised currency gain/loss
Fluctuations in foreign currency exchange rates which take place after an unpaid invoice or bill has been issued can result in what is known as an unrealised gain or loss. This support note explains...
Date Updated: 30/04/2015
Moving MYOB software to a new computer
This step-by-step guide helps you move your MYOB software to a new computer, along with your customised forms and other templates. Just want to install AccountRight? If you just want to...
Date Updated: 24/03/2015