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Results 1 - 10 of 614
Frequently asked questions
  1. Entering inventory opening balances in AccountRight v19 and AccountEdge
    As part of the initial setup of your company file, you need to enter opening balances for any stock that you inventory. This involves entering the value and quantity of items that you have on hand...
    ID: 11224
    Date Updated: 08/07/2015
  2. Payroll 2015 - new compliance changes from 1 April 2015
    Payroll 2015 is here! And one of the great benefits of subscribing to businesSUPPORT is being entitled to automatic software updates - including the new Payroll version. MYOB Payroll...
    ID: 34040
    Date Updated: 09/04/2015
  3. Fixing email issues in AccountRight v19 or AccountEdge Updated
    If you're having trouble emailing from AccountRight or AccountEdge, let's narrow down your issue: Check the  known issues to see if yours is covered. If you're getting an...
    ID: 9229
    Date Updated: 18/11/2015
  4. Setting your default email program or email address
    To email from AccountRight v19.6 and later , you need to have Microsoft Outlook 2007 - 2013 (32-bit) installed. For older AccountRight versions, you'll need Microsoft Outlook 2000-2007. To email from...
    ID: 35262
    Date Updated: 29/10/2015
  5. Errors in your company file (AccountRight v19 and earlier)
    This support note describes the most common company file errors in AccountRight v19 (an earlier). Options for fixing company file errors: Optimise and verify your company file. These two processes...
    ID: 9323
    Date Updated: 17/09/2015
  6. Recording bank interest and charges
    Some bank transactions are not usually known until you receive your bank statement. This support note explains how to record bank interest and charges using ther Bank Entry feature of your...
    ID: 9077
    Date Updated: 04/08/2015
  7. Credit Notes
    This support note shows you how to issue a credit against a customer's account, and then settle that credit, for example apply the credit against another sale or provide the customer a refund. Need...
    ID: 9098
    Date Updated: 25/06/2015
  8. Downloading updates from my.MYOB
    my.MYOB is a secure website that you can log into to download your MYOB software and all available updates.
    ID: 9250
    Date Updated: 29/06/2015
  9. Moving older company files between Windows and Mac
    Older company files created on a Windows computer can be accessed on older Mac softweare versions, and vice versa. This support note explains the process and lists the compatible...
    ID: 9255
    Date Updated: 17/09/2015
  10. Setting up loans and making repayments in AccountRight v19 and AccountEdge
    This support note explains how to record the receipt of money derived from a loan and also how to record the loan repayments. Here's what's involved: 1. Create a liability account for the loan . 2...
    ID: 11136
    Date Updated: 14/07/2015