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Frequently asked questions
Installation troubleshooting - AccountRight 2011 and later
This content has moved to the AccountRight help centre... Go to Install AccountRight
Date Updated: 04/06/2015
Resources for installing and upgrading to the new AccountRight
This content has moved to the AccountRight help centre... Go to AccountRight help centre
Date Updated: 13/05/2015
Entering inventory opening balances in AccountRight v19 and AccountEdge
As part of the initial setup of your company file, you need to enter opening balances for any stock that you inventory. This involves entering the value and quantity of items that you have on hand...
Date Updated: 08/07/2015
Payroll 2015 - new compliance changes from 1 April 2015
Payroll 2015 is here! And one of the great benefits of subscribing to businesSUPPORT is being entitled to automatic software updates - including the new Payroll version. MYOB Payroll...
Date Updated: 09/04/2015
Fixing email issues in AccountRight v19 or AccountEdge
Here are the main things which can cause email issues: Email program compatibility Using more than one email program or email address Email errors Other email issues Email...
Date Updated: 13/08/2015
Installing and registering the “msflxgrd.ocx” file in MYOB BusinessBasics
This file may need to be installed and registered after receiving the following error while using the BusinessBasics GST Transitional Assistant: To resolve this issue, you need to manually install...
Date Updated: 15/10/2014
Errors in your company file (AccountRight v19 and earlier)
This support note describes the most common company file errors in AccountRight v19 (an earlier). Options for fixing company file errors: Optimise and verify your company file. These two processes...
Date Updated: 07/08/2015
Recording bank interest and charges
Some bank transactions are not usually known until you receive your bank statement. This support note explains how to record bank interest and charges using ther Bank Entry feature of your...
Date Updated: 04/08/2015
Receivables reconciliation out of balance
It is important you often check that your receivables are in balance. This means that the sum total of the amounts your customers owe you as shown on customer cards is equal to the balance of your...
Date Updated: 21/07/2015
Finding MYOB company files on your computer - AccountRight v19 and AccountEdge
Sometimes there can be so many files on a computer, it becomes difficult to locate the file you need. This support note provides some tips on using the Windows Search tool to help you in that...
Date Updated: 08/07/2015